Legal
Privacy Policy
Last updated: November 10, 2026
Who we are
This website is operated by Entaurent AI (“Entaurent”, “we”, “us”). It describes our AI voice concierge and related services for hotels and restaurants.
Information we collect
We collect only what you choose to send us through the forms on this site (demo request, custom quote and pricing request forms). That can include your name, work email, phone number, hotel or property name, location, property management system, room count, and any note you add.
How we use it
We use this information to respond to your request, schedule demos, prepare quotes, and follow up about our services. We do not sell your personal information.
Service providers
Form submissions are processed by our service providers, including Netlify (website hosting and form handling) and Google (spreadsheet and script services used to record demo requests). Web fonts on this site are loaded from Google Fonts, which may receive your IP address when a page loads.
Cookies
This website does not currently use advertising or analytics cookies. If that changes, we will update this policy.
Security
We use reasonable technical and organisational measures to protect information submitted through this site, including encrypted (HTTPS) connections. If your hotel needs details of our security practices for a vendor review, please contact us through the demo request form.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to how we use it. To make a request, contact us through the demo request form and mention that it is a privacy request.
Changes
We may update this policy from time to time. The “Last updated” date above shows when it last changed.