Turn Every Guest Request Into 5-Star Revenue — on Autopilot
Entaurent AI answers guests 24/7 in any language, handles bookings, room service, and upsells, so your staff can focus on real hospitality.
Hi, can we book a couples massage at 5 PM and get two sparkling waters sent to Room 402?
Certainly, Mr. Vance! I have reserved two Swedish Massages at the Lotus Spa for 5:00 PM (billed to Room 402). 2 San Pellegrinos are dispatched to your room now (ETA: 8 mins).
Yes please, table for 2 at 7:30 PM.
check_circle Confirmed!
Table for 2 reserved at Azure Terrace at 7:30 PM. Enjoy your stay!
Your front desk is overwhelmed. Your guests are waiting.
Traditional hotel communication creates bottlenecks that drag down guest ratings, exhaust valuable staff, and forfeit thousands in high-margin ancillary revenue.
Missed Calls & Late Replies
Long ring times during peak 6–9 PM check-in hours lead to frustrated guests, abandoned room service inquiries, and lost revenue before guests even unpack.
Staff Burnout & High Costs
Rotating night-shift and multilingual operators create massive payroll strain, 45% annual staff turnover, and recurring hiring headaches across front-of-house.
Lost Upsell Opportunities
Staff are too busy managing keys and logistics to recommend high-margin spa treatments, private dining, late checkouts, and pool cabanas to affluent guests.
Autonomous Guest Engagement from Check-In to Check-Out
Supercharge your property with instant AI hospitality that handles guest logistics, drives upsell revenue, and seamlessly plugs into existing systems.
24/7 Multilingual Guest Chat Across Any Channel
Engage guests effortlessly through WhatsApp, Web Widget, SMS, and in-room QR codes. Real-time automatic translation in over 40 languages with native hospitality etiquette.
Smart Autonomous Upselling
Proactive, context-aware suggestions for spa sessions, champagne service, and room upgrades that drive +32% high-margin auxiliary revenue automatically.
Instant Room Service & F&B
Automatically converts voice and text orders into structured kitchen KOT tickets injected directly into Micros, Toast, or your hotel POS without staff retyping.
Local Curated Recommendations
Curated concierge knowledge base trained exclusively on your hotel's favored fine dining, private transportation, partner vineyards, and seasonal excursions.
Seamless PMS Handshake
Native, secure two-way integrations with Oracle Opera PMS, Cloudbeds, Mews, Toast, and Guestline. Guest charges post directly to room folios.
Executive Analytics
Real-time telemetry on guest satisfaction (CSAT 4.9/5), order volume, peak request hours, and ancillary yield per available room (RevPAR boost).
VIP & Loyalty Personalization
Recognizes returning guests, elite tiers, and bespoke room preferences instantly. Automatically tailors welcome amenities, dining recommendations, and service pacing to guest history.
Automated Housekeeping & Maintenance
Dispatches extra towels, turndown requests, and HVAC repairs straight to on-duty staff mobile devices with instant priority tagging and zero front-desk overhead.
See how Entaurent AI integrates with your existing PMS
Connect your hotel within 48 hours without changing current POS or PBX hardware.
Live in Your Hotel in Less Than 48 Hours
Zero engineering burden. Our dedicated team handles training, integrations, and testing.
1. Connect your hotel data
Upload your PDF menus, room directories, house rules, and PMS credentials. Zero manual entry required on your staff’s part.
2. We train your AI concierge
Our team fine-tunes your dedicated voice and text concierge with your brand voice, luxury tone, and bespoke upsell rules.
3. Go live & watch revenue grow
Display bespoke bedside QR plaques or PBX dial-in. Guests order instantly and staff receive automated, prioritized tickets.
Loved by General Managers and Hotel Groups
Hear how leading properties transitioned to autonomous concierge intelligence without sacrificing white-glove touch.
“Entaurent AI paid for itself in the first weekend. Our room service orders rose 34%, and our front desk team finally has time to personally greet guests without the phones ringing off the hook.”
“The multilingual handling is extraordinary. Over 40% of our guests are international; Entaurent speaks fluent Arabic, French, and Mandarin with zero delay.”
“Integration with our Oracle Opera PMS took less than two days. Kitchen tickets print automatically. It is the single highest-ROI technology we added this year.”
Get a Custom Quote for Your Hotel
Every property is unique. Whether you operate a 25-key boutique lodge or a 500-room luxury resort group, calculate an instant estimate or request a tailored proposal.
Configure Your Property
Property Information
Clear Answers for General Managers & IT Teams
Deployment takes less than 48 hours. We maintain pre-built, two-way certified connectors for Oracle Opera PMS, Cloudbeds, Mews, Toast, and Guestline. Guest billings are directly posted to the room folio without custom coding.
Entaurent natively supports over 40 languages—including English, Spanish, French, German, Arabic, Mandarin, and Japanese. The system automatically detects the guest's language from their first message and responds with culturally appropriate luxury phrasing.
We adhere to strict SOC-2 Type II standards and full GDPR compliance. Payment transactions use tokenized PCI-DSS level 1 gateways or direct room folio posting. Personal guest identifiers are encrypted at rest and in transit.
Virtually zero technical effort is required from your property. You upload existing room service menus, restaurant hours, and facility guides. Our dedicated hospitality engineers ingest and train your custom AI concierge in under 48 hours.
Pricing is fixed per property tier based on room capacity, meaning you enjoy unlimited guest interactions and message volume without surprise per-conversation surcharges during peak tourist seasons.
Entaurent features instant sentiment detection and seamless staff handoff. If a guest expresses urgency or complex preferences, the system pings the duty manager’s mobile device with full context and conversation history in under 3 seconds.
Ready to give every guest a 24/7 dedicated concierge?
Experience how Entaurent AI boosts ancillary revenue while slashing staff workload. Book your personalized 15-minute walkthrough today.